Skip disability assistance statement.

Welcome to our website! As we have the ability to list over one million items on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you have a disability we are here to help you. Please call our disability services phone line at (270) 866-8777 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for anyone with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.

4.2 | 198 Reviews

4.5 cu. ft. Closet-Depth Front Load Washer with Load & Go XL Dispenser

Whirlpool WFW6620HC

Available in 2 Color(s)

Features

  • Load & Go XL Dispenser Skip steps with the Load & Go XL dispenser. Simply add detergent once and skip refills for 40 loads.
  • Intuitive Controls Let the washer guide you to the right cycle combinations or customize up to 35 of your own to get the right type of fabric care for whatever you're washing.
  • Steam Clean Option Get help removing everyday stains with the Steam Clean option, which gets deep into fabrics with increased wash action and heat.
  • Single Load Dispenser Use the single load dispenser when you want to wash with a different detergent than the one currently in the Load & Go dispenser. Additional compartments for bleach and fabric softener make sure any additives get dispensed at just the right time during the cycle.

Quick Specs

  • Type: Washer
  • Style: Front Loading
  • Fuel: Electric
  • Width: 27"
  • Height: 38.625"
  • Depth: 31.563"
  • Energy Star Rated: Yes
  • Laundry Capacity: 4.5 cu. ft.
  • Steam Cycle: Yes

See More

 
Image Feature

Load & Go XL Dispenser

Skip steps with the Load & Go XL dispenser. Simply add detergent once and skip refills for 40 loads. 2

Image Feature

Intuitive Controls

Let the washer guide you to the right cycle combinations or customize up to 35 of your own to get the right type of fabric care for whatever you're washing.

Image Feature

Steam Clean Option

Get help removing everyday stains with the Steam Clean option, which gets deep into fabrics with increased wash action and heat.

Image Feature

Single Load Dispenser

Use the single load dispenser when you want to wash with a different detergent than the one currently in the Load & Go dispenser. Additional compartments for bleach and fabric softener make sure any additives get dispensed at just the right time during the cycle.

4.5 cu. ft. Capacity Wash over three baskets of clothing in a single load and finish laundry fast with 4.5 cu. ft. washer capacity that offers enough space to handle larger loads.

ENERGY STAR® Certified ENERGY STAR® certified models exceed government standards to help conserve natural resources and save money on your utility bills.

Sanitize Cycle The Sanitize cycle uses increased water temperature to eliminate 99.9% of common household bacteria.

Quick Wash Cycle Your small, lightly soiled loads will be clean in as little as 15 minutes with the Quick Wash cycle.

Cold Wash Cycle Give your most vibrant colors the care they need with the Cold Wash cycle that adjusts wash actions and time, combined with gentle temperatures, to provide optimal fabric care.

4.5 cu. ft. Capacity Wash over three baskets of clothing in a single load and finish laundry fast with 4.5 cu. ft. washer capacity that offers enough space to handle larger loads.

ENERGY STAR® Certified ENERGY STAR® certified models exceed government standards to help conserve natural resources and save money on your utility bills.

Sanitize Cycle The Sanitize cycle uses increased water temperature to eliminate 99.9% of common household bacteria.

Quick Wash Cycle Your small, lightly soiled loads will be clean in as little as 15 minutes with the Quick Wash cycle.

Cold Wash Cycle Give your most vibrant colors the care they need with the Cold Wash cycle that adjusts wash actions and time, combined with gentle temperatures, to provide optimal fabric care.

Features

  • Load & Go XL Dispenser Skip steps with the Load & Go XL dispenser. Simply add detergent once and skip refills for 40 loads.
  • Intuitive Controls Let the washer guide you to the right cycle combinations or customize up to 35 of your own to get the right type of fabric care for whatever you're washing.
  • Steam Clean Option Get help removing everyday stains with the Steam Clean option, which gets deep into fabrics with increased wash action and heat.
  • Single Load Dispenser Use the single load dispenser when you want to wash with a different detergent than the one currently in the Load & Go dispenser. Additional compartments for bleach and fabric softener make sure any additives get dispensed at just the right time during the cycle.
  • #1 in Customer Satisfaction in the J.D. Power 2020 Laundry Appliances Satisfaction Study
  • 4.5 cu. ft. Capacity Wash over three baskets of clothing in a single load and finish laundry fast with 4.5 cu. ft. washer capacity that offers enough space to handle larger loads.
  • ENERGY STAR® Certified ENERGY STAR® certified models exceed government standards to help conserve natural resources and save money on your utility bills.
  • Sanitize Cycle The Sanitize cycle uses increased water temperature to eliminate 99.9% of common household bacteria.
  • Quick Wash Cycle Your small, lightly soiled loads will be clean in as little as 15 minutes with the Quick Wash cycle.
  • Cold Wash Cycle Give your most vibrant colors the care they need with the Cold Wash cycle that adjusts wash actions and time, combined with gentle temperatures, to provide optimal fabric care.
Dimensions
Capacity 4-1/2
Depth 31-9/16 in
Depth With Door Open 90 Degree 56-1/2 in
Height 38-5/8 in
Minimum Height 38-5/8 in
Width 27.0 in
LCD Touch Screen No
Window Yes
Dispense System Detergent, Fabric Softener & Bleach
Drum Material Stainless Steel
Hoses Included 4ft 4in Drain Hose Included
Number of Wash Cycles 35
Energy Star® Qualified ENERGY STAR® Certified
Prop 65 CALIFORNIA RESIDENTS ONLY - WARNING: Cancer and Reproductive Harm - www.P65Warnings.ca.gov .
Power Cord Included Yes
Automatic Temperature Controls Yes
Location of Controls Front
Connectivity No
Works With No
Features Load & Go Dispenser, Standard Washers, Sanitize Cycle, Sanitize Cycle
Number of Washer Options 9
Pedestal Options WFP2715HC
Stackable Yes
Lid/Door Lock Yes
Lid/Door Swing Left
Number of Rinse Options 2
Number of Soil Levels 3
Number of Spin Speeds 5
Pre Soak Yes
Soil Selections Light, Normal, Heavy
Spin Speed Selections Fast, Extra Fast, Medium, Off, Slow
Temperature Selections Cool, Cold, Warm, Extra Hot, Hot

Quick Specs


  • Appearance

  • Type: Washer
  • Style: Front Loading
  • Fuel: Electric

  • Dimensions

  • Width: 27"
  • Height: 38.625"
  • Depth: 31.563"

  • Features

  • Energy Star Rated: Yes
  • Laundry Capacity: 4.5 cu. ft.
  • Steam Cycle: Yes
Poster Image

Janus Feature Wave 2_Intuitive Controls

Watch Video

Poster Image

Load & Go™ dispenser

Watch Video

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy and expensive. You probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

4.2 out of 5

81% of reviewers recommend this product.

5 Stars

Timer was getting stuck on 46 minutes

Dawn613 12/3/2019

Timer was getting stuck on 46 minutes. We bought it for new home. Sat unused for more than 30 days (Lowe's return policy void) Had to be serviced by whirlpool techs. Replaced new "brain" and now working great. Fingers crossed!
Originally posted on Whirlpool.com

Yes, I recommend this product

 Incentivized Review

Capacity

 

Design

 

Easeofuse

 

Features

 

Innovation

 

Performance

 

Quality

 

Soundlevels

 

Value

 
5 Stars

Works great

DanNo. 12/1/2019

So far so good, doing its job. Gave a 4 on size, seems a bit small, but ok for me & 4 * on noise, is a bit loud, but probably normal.
Originally posted on Whirlpool.com

Yes, I recommend this product

 Incentivized Review

Capacity

 

Design

 

Easeofuse

 

Features

 

Innovation

 

Performance

 

Quality

 

Soundlevels

 

Value

 
4 Stars

Easy features

Rasidahmad 12/1/2019

I bought a month ago and I am happy for decision I made.
Originally posted on Whirlpool.com

Yes, I recommend this product

 Incentivized Review

Capacity

 

Design

 

Easeofuse

 

Features

 

Innovation

 

Performance

 

Quality

 

Soundlevels

 

Value

 
1 Stars

nice features, but makes alot of noise in spin

TommyJ61 11/28/2019

We had Samsung for over 10 years and had zero issues! When went to best buy and decided to go with the Whirlpool models because of the pedistal deal, which saved us $300. That was the biggest mistake! From Day one this washer does do a good job cleaning the clothes, the problem is with the spin cycle, this thing shakes, rattles and roles on that.. I have had the install team back and they relveled the machine that didnt work, I bought some special rubber feet for the bottom and that didnt work.. now im stuck with it. Best buy only allows 14 days to return, i called on the 15th. they said poor me... I have noticed in alot of teh comments other people are having the same issue.. So the Design team needs to fix this... Other than that, it would of been a awesome machine. I have 2 choices, get some straps or a match and some gas to resolve it lol
Originally posted on Whirlpool.com

No, I do not recommend this product

Capacity

 

Design

 

Easeofuse

 

Features

 

Innovation

 

Performance

 

Quality

 

Soundlevels

 

Value

 
5 Stars

Excellent

Raol 11/26/2019

I had my previous whirlpool for more than 15 years, I didn't want to change because was good, the new one is amazing
Originally posted on Whirlpool.com

Yes, I recommend this product

 Incentivized Review

Capacity

 

Design

 

Easeofuse

 

Features

 

Innovation

 

Performance

 

Quality

 

Soundlevels

 

Value

 
5 Stars

Love the features

joann2469 11/26/2019

Purchased two weeks ago; everything is working good
Originally posted on Whirlpool.com

Yes, I recommend this product

 Incentivized Review

Capacity

 

Design

 

Easeofuse

 

Features

 

Innovation

 

Performance

 

Quality

 

Soundlevels

 

Value

 
1 Stars

Shakes Profusely

Keepingitreal 11/25/2019

Purchased this washer 5 months ago and have to call for service on it because it shakes profusely during the spin cycle as if it is going to explode. I would not recommend Whirlpool to anyone.
Originally posted on Whirlpool.com

No, I do not recommend this product

 Incentivized Review

Capacity

 

Design

 

Easeofuse

 

Features

 

Innovation

 

Performance

 

Quality

 

Soundlevels

 

Value

 
5 Stars

Changed from top to front loader

Zebra11 11/25/2019

Bought new washer on November 3rd and have enjoyed the changed approach to washing clothes. Smaller loads and better washes for us.
Originally posted on Whirlpool.com

Yes, I recommend this product

 Incentivized Review

Capacity

 

Design

 

Easeofuse

 

Features

 

Innovation

 

Performance

 

Quality

 

Soundlevels

 

Value

 
4 Stars

Good features

Tishy68 11/20/2019

I love the colour and all of the features. I find it a little too sensitive to touch. If u lean against the buttons u can unknowingly change the settings. I also wish there was a light inside-you know for those single socks.
Originally posted on Whirlpool.com

Yes, I recommend this product

 Incentivized Review

Capacity

 

Design

 

Easeofuse

 

Features

 

Innovation

 

Performance

 

Quality

 

Soundlevels

 

Value

 
1 Stars

DO NOT BUY!!!

Disappointed Buyer6 11/16/2019

I rarely write reviews, but this experience has been so horrific I felt the need to share. For some background information, I am a teacher and my significant other recently started a new job last year.  While we work very hard, we do not make a lot of money and saved up over months to purchase this set.  Both of us take a lot of time to research the products we buy including these.  We recently bought a house in June and this was our next big purchase.  We reluctantly paid over $1900, with the hopes that this washer and dryer would last us for years to come.  We had also heard that Costco had great customer service which helped ease some of our worries.  Unfortunately this has been one of the biggest headaches we could have ever imagined and I will honestly never buy from Costco or Whirlpool again. We purchased these units in June right after the house.  The day our units were supposed to arrive, we only received the dryer as some unknown issue had happened to our washer.  Two weeks later we received what was believed to be a brand new washer.  We attempted to use the wash and go feature, but it wasn't sucking up any soap and our clothes were not coming out clean at all.  We chose to just use the manual detergent option instead, which was not a big deal.  The real problems started about a month in.  Drying bulky items would sometimes take anywhere from two to three hours, and the washer was leaking water from the bottom and soaking our basement floor and rug.  This continued randomly for some time.  Busy with work, we tried to get a hold of Costco as quickly as we could.  We were directed to Whirlpool and spent hours on the phone and on hold trying to get a hold of both.  You can imagine how frustrating coming home after a long day and having to sit for hours on the phone trying to get help for something that should not be happening so soon with a new product.   Whirlpool sent someone out to look at the washer and dryer, which one of us had to take off work in order for this to happen.  Both the washer and dryer already needed new parts.  A few weeks later the parts came, which one of had to take another day off to happen.  After the parts were "fixed", the same issues continued to happen, along with problems even worse than before.  The washer continued to leak from below and every couple washes will shake so violently that you can feel it and hear it on the floor above.  The first time it happened, the washer bounced almost a foot away from the dryer it was next to. We called Costco requesting a new set as a brand new washer should not be having issues like this.  They once again referred us to Whirlpool.  After hours on the phone again, someone was sent out to look at the washer.  They said that even though this brand is one of the best, they no longer make machines well and our best bet would be to buy an older model and fix it, if we didn't want to have as many issues.  He ran diagnostics, which are obviously not the same as actually washing loads, and told us that the diagnostics were not finding anything wrong aside from a balance issue and that we needed to make sure that we were not over or under loading the washer and used the correct settings.  I informed him that we were always very careful to not over load either machine and that we always use the proper settings.  We also explained that we did not have the severe shaking issue until after the washer was "fixed" the first time.  He told us there was nothing he could do and that the company said to educate us on how to use a washer properly.  He also said that we would just have to continue calling each time there was an issue for a new maintenance person to come out, and that they would not give us a new, working machine as long as the diagnostics did not show an issue.  I am saddened that we wasted so much hard earned money on a faulty product, but what makes it worse is both companies' lack of care for their customers and their products.  To put the icing on the cake, we recently received a bill for $90 stating that we did not load the washer correctly (which is untrue) and that the maintenance for this is not covered under our warranty. 
Originally posted on Whirlpool.com

No, I do not recommend this product

Capacity

 

Design

 

Easeofuse

 

Features

 

Innovation

 

Performance

 

Quality

 

Soundlevels

 

Value

 
5 Stars

Great Features

sdl62 11/14/2019

We bought this washer a month ago, first new washer in 30 years, love front load & no agitator, love the color, all the options, really cleans well, very happy with purchase!!!!
Originally posted on Whirlpool.com

Yes, I recommend this product

 Incentivized Review

Capacity

 

Design

 

Easeofuse

 

Features

 

Innovation

 

Performance

 

Quality

 

Soundlevels

 

Value

 
5 Stars

New Washer!!

One mom two boys 11/13/2019

Washer works great! Needed a replacement for my 10 year old washer and this one is perfect!!
Originally posted on Whirlpool.com

Yes, I recommend this product

 Incentivized Review

Capacity

 

Design

 

Easeofuse

 

Features

 

Innovation

 

Performance

 

Quality

 

Soundlevels

 

Value

 
4 Stars

Good Product

Army23 11/12/2019

We like our new washing machine. The only thing we don't like it that the cycles are longer than needed.
Originally posted on Whirlpool.com

Yes, I recommend this product

 Incentivized Review

Capacity

 

Design

 

Easeofuse

 

Features

 

Innovation

 

Performance

 

Quality

 

Soundlevels

 

Value

 
5 Stars

Great

Samuel 17 11/12/2019

Bought it A month ago and I'm really happy with it.
Originally posted on Whirlpool.com

Yes, I recommend this product

 Incentivized Review

Capacity

 

Design

 

Easeofuse

 

Features

 

Innovation

 

Performance

 

Quality

 

Soundlevels

 

Value

 
5 Stars

Great options

shellysas 11/11/2019

I am impressed with all of the wash options this machine offers. My last machine was a 4.2 cubic foot, this machine is a bit larger which I like. The load and go option is very nice as well, don't have to mess around with soap every load. Hoping the life of this machine is long. I had a Whirlpool Duet which only lasted 3 years. Purchased another Whirlpool to keep my storage drawer underneath, hoping my last machine was a lemon. This machine was on sale which also helped.
Originally posted on Whirlpool.com

Yes, I recommend this product

 Incentivized Review

Capacity

 

Design

 

Easeofuse

 

Features

 

Innovation

 

Performance

 

Quality

 

Soundlevels

 

Value

 
4 Stars

Works good.

Wanda S 11/8/2019

Very quiet. Easy to operate. Wish it had an interior light.
Originally posted on Whirlpool.com

Yes, I recommend this product

 Incentivized Review

Capacity

 

Design

 

Easeofuse

 

Features

 

Innovation

 

Performance

 

Quality

 

Soundlevels

 

Value

 
5 Stars

Love all the features

Sherbento 11/8/2019

Have only had a short time but love this washing machine.
Originally posted on Whirlpool.com

Yes, I recommend this product

 Incentivized Review

Capacity

 

Design

 

Easeofuse

 

Features

 

Innovation

 

Performance

 

Quality

 

Soundlevels

 

Value

 
5 Stars

Enjoying the new washer

Biker girl 11/8/2019

I'm enjoying the new washer, has a scratch but I haven't been back to the store yet
Originally posted on Whirlpool.com

Yes, I recommend this product

 Incentivized Review

Capacity

 

Design

 

Easeofuse

 

Features

 

Innovation

 

Performance

 

Quality

 

Soundlevels

 

Value

 
1 Stars

terrible machine

Hank52 11/4/2019

I bought this at lowes as a display but it turned out to be a used washing machine i called lowes corporate in NC they sent a new machine that is just like the other one that moves across the floor about 8 to 12 inches when it spins very noisy I buy every thing whirlpool but there quality is going down hill have to go to another brand I have whirlpool washer & dryer refrigerator stove microwave dishwasher compactor
Originally posted on Whirlpool.com

No, I do not recommend this product

Capacity

 

Design

 

Easeofuse

 

Features

 

Innovation

 

Performance

 

Quality

 

Soundlevels

 

Value

 
5 Stars

So quiet!

SpringLk18 11/4/2019

I've only had it a week but I'm liking it way more than my previous Whirlpool. It is so quiet. I also like that it is a bit taller than my previous one so it is easier on my back.
Originally posted on Whirlpool.com

Yes, I recommend this product

 Incentivized Review

Capacity

 

Design

 

Easeofuse

 

Features

 

Innovation

 

Performance

 

Quality

 

Soundlevels

 

Value

 
5 Stars

A "Must Have" washer!

jjrich99 11/4/2019

This washer was just delivered on October 29th. We have used it almost everyday getting everything from clothes to be linens and king size comforters clean. It is amazing how quiet and you can use the "Load and Go" which allows you to use the soap that is already in the washer.
Originally posted on Whirlpool.com

Yes, I recommend this product

 Incentivized Review

Capacity

 

Design

 

Easeofuse

 

Features

 

Innovation

 

Performance

 

Quality

 

Soundlevels

 

Value

 
5 Stars

They look elegant

Schnabel 11/4/2019

Easy to install and operate! Love em! They are a really close match to my stainless appliances!
Originally posted on Whirlpool.com

Yes, I recommend this product

 Incentivized Review

Capacity

 

Design

 

Easeofuse

 

Features

 

Innovation

 

Performance

 

Quality

 

Soundlevels

 

Value

 
5 Stars

Love it!

Bgentry 10/31/2019

Love it so much I recommended to another customer who was going to purchasing another brand and changed their mind! They purchased this same exact brand and model!!!
Originally posted on Whirlpool.com

Yes, I recommend this product

 Incentivized Review

Capacity

 

Design

 

Easeofuse

 

Features

 

Innovation

 

Performance

 

Quality

 

Soundlevels

 

Value

 
5 Stars

Load and Go...game changer

Tlee28 10/31/2019

I got my washer about 2 months ago and it's amazing! The what to wash and how to wash explanations are awesome and the Load and Go....game changer! I can now have my 7 year old do laundry! #momwin
Originally posted on Whirlpool.com

Yes, I recommend this product

 Incentivized Review

Capacity

 

Design

 

Easeofuse

 

Features

 

Innovation

 

Performance

 

Quality

 

Soundlevels

 

Value

 
5 Stars

Quiet and nice to operate

Jeff14 10/31/2019

We moved our laundry up from the basement to the main floor and were looking for a great looking and quiet machine.
Originally posted on Whirlpool.com

Yes, I recommend this product

 Incentivized Review

Capacity

 

Design

 

Easeofuse

 

Features

 

Innovation

 

Performance

 

Quality

 

Soundlevels

 

Value

 
2 Stars

brand new and already an issue

paul o 10/30/2019

not pleased that after just a week of owning it makes a high pitch whistle sound in the sanitary cycle
Originally posted on Whirlpool.com

No, I do not recommend this product

 Incentivized Review

5 Stars

Love the features

Remled 10/29/2019

But this a week ago after comparing several others I love the features on this one it runs so quiet
Originally posted on Whirlpool.com

Yes, I recommend this product

 Incentivized Review

Capacity

 

Design

 

Easeofuse

 

Features

 

Innovation

 

Performance

 

Quality

 

Soundlevels

 

Value

 
1 Stars

Nice looking machine.

Inder 10/29/2019

I bought this machine in August '19. The touchscreen went blank after a month. I called for warranty service and rebooted it. It worked. The half tech came and replaced the door lock. Two weeks later the screen goes dead. The tech came again changed some board. This didn't work. I am waiting for him to come next two days. Very disappointed. The machine has good features if only the electronic was any good.
Originally posted on Whirlpool.com

No, I do not recommend this product

 Incentivized Review

Capacity

 

Design

 

Easeofuse

 

Features

 

Innovation

 

Performance

 

Quality

 

Soundlevels

 

Value

 
5 Stars

Great washer

Tom2547 10/28/2019

So far I have nothing but positive reactions to this washer. It does everything you could ask it to do. I find it a quiet running machine,contrary to some reviews. Would I buy again, you bet!
Originally posted on Whirlpool.com

Yes, I recommend this product

 Incentivized Review

Capacity

 

Design

 

Easeofuse

 

Features

 

Innovation

 

Performance

 

Quality

 

Soundlevels

 

Value

 
5 Stars

great features, easy to handle and operate

Dry them Dry 10/28/2019

Purchased approx 6 weeks ago still learning and adjusting and very satisfied.
Originally posted on Whirlpool.com

Yes, I recommend this product

 Incentivized Review

Capacity

 

Design

 

Easeofuse

 

Features

 

Innovation

 

Performance

 

Quality

 

Soundlevels

 

Value

 
5 Stars

quite and efficient

llerossr61 10/26/2019

we Bought this washer about 10 days ago and not only love the features but also how well it cleans the clothes and how quit it is
Originally posted on Whirlpool.com

Yes, I recommend this product

 Incentivized Review

Capacity

 

Design

 

Easeofuse

 

Features

 

Innovation

 

Performance

 

Quality

 

Soundlevels

 

Value

 
5 Stars

Works good

BugCuv 10/24/2019

I've been washing two to three times a day since I got this. The load and go feature is great. It washes well and it's pretty quiet. I'm satisfied.
Originally posted on Whirlpool.com

Yes, I recommend this product

 Incentivized Review

Capacity

 

Design

 

Easeofuse

 

Features

 

Innovation

 

Performance

 

Quality

 

Soundlevels

 

Value

 
4 Stars

Great features

Puffcat 10/24/2019

Love the water and energy savings. Large load capacity plus it knows how much detergent to add with the load and go feature.
Originally posted on Whirlpool.com

Yes, I recommend this product

 Incentivized Review

Capacity

 

Design

 

Easeofuse

 

Features

 

Innovation

 

Performance

 

Quality

 

Soundlevels

 

Value

 
1 Stars

New Whirlpool +extended warranty dead for 3 months

ITDirector#1 10/23/2019

Whirlpool used to be my favorite appliance company, but never again will I purchase another Whirlpool. They do not stand behind their products and really don't care about customers or quality at all anymore. But I won't tell you opinions, I will give you just the facts and you decide if you want to take the risk on ANY Whirlpool item. If your brand new Whirlpool appliance breaks they are perfrectly fine with letting it stay broken for over 3 months while they order parts. On July 10th my family purchased the 4.5 cu. ft. Front Load Washer WFW6620HC for a little under $1000. After 2 loads the washer vilolently shook itself apart during a spin cycle. So starting in the middle of July we have been calling Whirlpool customer support. The First tech they sent out was from a local company, S&S Appliance. They finally showed up a week later and looked at the washer, the tech really didn't want to do any work, he quickly said that this washer could never be repaired and put the cover back on. I thought that was strange and figured Whirlpool would replace it at that point. Instead they sent out a second company for a second opinion and got one. This time it was Appliance Connection (Birmingham, AL) and this tech said that it could be fixed, but it would require the entire $800 drum assembly to be replaced. This is the beginning of August by now and after being without my new washer for a month he told me that Whirlpool wouldn't fast-ship the parts and it would take 1 MONTH to arrive!!! So after yet another month, now September 2019, I get a call from Appliance Connection that Whirlpool had sent a damaged part after all of that time. I state that it seems that these drums were either very fragile or perhaps faulty and maybe they should order 2 so they have a backup at this point? I also beg them to fast ship the part since it has been 2 months without a washer, they refuse and slow ship yet another drum. Fast forward to OCTOBER 2nd and 2 guys show up to finally repair my "New-ish" washer! Unfortunately they ran into several issues and this took several hours. I ended up having to take a f1/2 day vacation off of work, and at the end they tell me that they installed the WRONG PART and they cannot get the washer back together now!!! So at this point I figure this has to be a joke, no company would let this go on like this repeatedly, they will probably just send me a new Washer...NOPE. So Whirlpool insists that they are honoring the warranty as they should and it's OK that it's been over 3 months with my new washer dead. They sent a THIRD drum to Appliance Connection Bham, this time it arrived in 3 weeks, today is October 23rd and Appliance Connection was supposed to come out and fix my washer today, they scheduled me for this afternoon so I took yet another 1/2 day off of work. They just called me and said that Drum #4 did arrive but they can't install it because it also ARRIVED BROKEN. At this point I am way past the sellers return date, and although I am well within my warranty first year, PLUS I purchaced the additional 3 year warranty, I may have to actually throw this brand new, $1000 wacher away and go purchase a different brand that stands behind their products. Whirlpool says they will send a 5th Drum out but even Appliance Connection said that they don't know if Whirlpool will actually be able to get them a functional drum at this point and I may just have to try to get my money back from Whirlpool. Wow, just wow. Buy Whirlpool at your own risk.
Originally posted on Whirlpool.com

No, I do not recommend this product

 Incentivized Review

Capacity

 

Design

 

Easeofuse

 

Features

 

Innovation

 

Performance

 

Quality

 

Soundlevels

 

Value

 
1 Stars

The worst warranty ever

Ca2beto 10/22/2019

I bought this washer at Lowest three months ago and it has been damaged since I got it. Unfortunately for me I realized it was when I started to see all my delicate tops damaged. I have been waiting for a replacement part more than a month now. The part came damaged and now they don't know when the part will arrive. Seriously!!! I have a family of 5 with no washer. I need some type of solution from Whirpol now. I am desperate.!!!!!!!!!
Originally posted on Whirlpool.com

No, I do not recommend this product

Capacity

 

Design

 

Easeofuse

 

Features

 

Innovation

 

Performance

 

Quality

 

Soundlevels

 

Value

 
5 Stars

Quiet and very effective

mark.r 10/22/2019

Very happy with another Whirlpool product. Changed the previous one after 10 years and not a single repair. Was not not the good color anymore for our decor :)
Originally posted on Whirlpool.com

Yes, I recommend this product

 Incentivized Review

Capacity

 

Design

 

Easeofuse

 

Features

 

Innovation

 

Performance

 

Quality

 

Soundlevels

 

Value

 
5 Stars

Great Buy

Dr.JJ 10/21/2019

Love the size, ability to load larger items. The efficiency, the quiet nature during a wash. Excellent buy.
Originally posted on Whirlpool.com

Yes, I recommend this product

 Incentivized Review

Capacity

 

Design

 

Easeofuse

 

Features

 

Innovation

 

Performance

 

Quality

 

Soundlevels

 

Value

 
3 Stars

Don't really know yet.

GBB1951 10/21/2019

Washes great but won't stay in one spot. We leveled it and releveled it a half a dozen times with no luck. Until it stays in place I can't recommend this washer.
Originally posted on Whirlpool.com

No, I do not recommend this product

 Incentivized Review

Capacity

 

Design

 

Easeofuse

 

Features

 

Innovation

 

Performance

 

Quality

 

Soundlevels

 

Value

 
5 Stars

steam feature

Harry7520 10/18/2019

Went from LG to Whirlpool. The best move ever since we moved from NY to FL.
Originally posted on Whirlpool.com

Yes, I recommend this product

 Incentivized Review

Capacity

 

Design

 

Easeofuse

 

Features

 

Innovation

 

Performance

 

Quality

 

Soundlevels

 

Value

 
1 Stars

Inferior design

Longtime Whirlpool custom 10/16/2019

Multiple negative issues. Inconsistent washings. Doesn't rinse thoroughly. Sensors constantly delaying wash taking long amount of time yet not cleaning/rinsing thoroughly, drain holes in tub snagging clothes (sharp edges). Always used Whirlpool appliances but this model is unacceptable. Would return it if possible. Purchased July'19 due to previous washer's parts no longer available.
Originally posted on Whirlpool.com

No, I do not recommend this product

 Incentivized Review

Capacity

 

Design

 

Easeofuse

 

Features

 

Innovation

 

Performance

 

Quality

 

Soundlevels

 

Value

 
5 Stars

great features!

the machine! 10/16/2019

I'm very happy with the new machine, looks and performance
Originally posted on Whirlpool.com

Yes, I recommend this product

 Incentivized Review

Capacity

 

Design

 

Easeofuse

 

Features

 

Innovation

 

Performance

 

Quality

 

Soundlevels

 

Value

 
4 Stars

Great washing machine

Cafrancis 10/16/2019

I got this washer a month ago and am very satisfied with the quality of the product.
Originally posted on Whirlpool.com

Yes, I recommend this product

 Incentivized Review

Capacity

 

Design

 

Easeofuse

 

Features

 

Innovation

 

Performance

 

Quality

 

Soundlevels

 

Value

 
1 Stars

trouble

EV1108 10/15/2019

It makes large wholes in my clothes. Waiting for new drum which will take a month! Terrible!!
Originally posted on Whirlpool.com

No, I do not recommend this product

 Incentivized Review

Capacity

 

Design

 

Easeofuse

 

Features

 

Innovation

 

Performance

 

Quality

 

Soundlevels

 

Value

 
5 Stars

Easy to figure out!

Meghan84 10/15/2019

I've been using this set for a couple of weeks now and I haven't pulled out my iron since! The steam function is amazing! I have two dogs and am constantly washing dog beds and towels. This machine does an amazing job at cleaning and no more puppy smelling dog beds! It really has cut down the time I use to spend ironing and dries clothing so quickly! I have never owned a whirlpool set until now and wouldn't buy another brand in the future! Doesn't hurt that they look really sleek as well!
Originally posted on Whirlpool.com

Yes, I recommend this product

 Incentivized Review

Capacity

 

Design

 

Easeofuse

 

Features

 

Innovation

 

Performance

 

Quality

 

Soundlevels

 

Value

 
5 Stars

Load & Go is great feature

Jilly1282 10/14/2019

We purchased a new Load & Go XL washer and Dryer set after our 10 year old Frigidaire front load washer basically stopped turning. At first I didn't think I needed the Load & Go feature, but it really has been a great feature. Our house only has a laundry closet as a result I don't have a laundry sink to use to wash hands or cups after adding detergent. Therefore the load & go has eliminated a clean up step, and my shelves stay cleaner from not having that little bit of drip that always happens when you use the soap dispenser bottles. I think it is also helps save how much detergent we use since the machine measures it out. As a note for the overall washing capabilities, Clothes look and smell better than before. I love the pre-soak feature on this washer. It seems to really help with kid stains. I like how Whirlpool has made the modes for each type of laundry (colors, whites, towels, etc) but even those are flexible. I can increase/decrease temp, add time, add pre-soak, etc. It is very flexible.
Originally posted on Whirlpool.com

Yes, I recommend this product

 Incentivized Review

Capacity

 

Design

 

Easeofuse

 

Features

 

Innovation

 

Performance

 

Quality

 

Soundlevels

 

Value

 
5 Stars

Great washer whirlpool

Dtme36 10/14/2019

Great washer lots of features good buy Always had whirlpool applices in the past my last washer lasted 26 years
Originally posted on Whirlpool.com

Yes, I recommend this product

 Incentivized Review

Capacity

 

Design

 

Easeofuse

 

Features

 

Innovation

 

Performance

 

Quality

 

Soundlevels

 

Value

 
5 Stars

Great Washer!

Peppa 10/14/2019

Great features the wrinkle control cycle and load and go detergent dispenser really set this washer apart! It is well made, quiet, sleek and gets our clothes so clean. Highly recommend!
Originally posted on Whirlpool.com

Yes, I recommend this product

 Incentivized Review

Capacity

 

Design

 

Easeofuse

 

Features

 

Innovation

 

Performance

 

Quality

 

Soundlevels

 

Value

 
1 Stars

Leaking After Three Weeks... Not Good

atomsite 10/13/2019

Washer works well except it's leaking already. One month to get a service appointment...not good. The Load and Go feature is super convenient. I like the washer... too bad it's leaking after only three weeks.
Originally posted on Whirlpool.com

No, I do not recommend this product

 Incentivized Review

Capacity

 

Design

 

Easeofuse

 

Features

 

Innovation

 

Performance

 

Quality

 

Soundlevels

 

Value

 
3 Stars

First washer malfunction

Mona143 10/11/2019

This is for the delivery of our first washer which was defective! First it turned on by itself the first night and the next morning there was standing water in the drum. Have no idea how it happened but it was disappointing. It happened again that day. We called Lowe's the next day and had to wait two days for them to pick up the defective one and deliver a new one. The new one now works great and I love the Load and Go feature
Originally posted on Whirlpool.com

No, I do not recommend this product

 Incentivized Review

Design

 

Easeofuse

 

Features

 

Innovation

 

Performance

 

Quality

 

Soundlevels

 

Value

 
5 Stars

The best washer I have ever owned

Wash guy 2020 10/11/2019

I must say that this is by far the best washing Machine that I have ever owned in my life time. It does the work and steams my clothing way better then the competitor brands. So all and all I would recommend this whirlpool of awesomeness to my family and friends.
Originally posted on Whirlpool.com

Yes, I recommend this product

 Incentivized Review

Capacity

 

Design

 

Easeofuse

 

Features

 

Innovation

 

Performance

 

Quality

 

Soundlevels

 

Value